Sportsbook Rules

1. General Betting Rules

The Phwild sportsbook operates on a pre-match and live betting framework. Bets may be accepted or rejected at the operator’s sole discretion prior to event start. If a bet is not accepted, the stake is refunded to the customer without deduction. The operator may void or cancel all or part of a bet before or after acceptance if a valid basis exists, including a manifest error in odds, event details, or starting time, or if there is improper activity impacting the integrity of the event.

• Palpable Error: In the event of an obvious mistake in odds, event description, or starting time, Phwild may void affected bets and notify the customer of the basis for the decision.
• Fraud and Integrity: If there is reasonable suspicion of fraud, match fixing, or manipulation, Phwild may suspend bets, withhold settlement, or void related bets and may report the matter to the relevant authorities.
• Account Security: Customers must not bypass limits, create multiple accounts, or engage in activities aimed at obtaining an undue advantage. Phwild reserves the right to take appropriate action in such cases.

Where a system interruption affects bet placement, the customer must verify bet status after service restoration. If a bet was accepted but later compromised by the interruption, Phwild may reverse or adjust settlement in accordance with this policy and the relevant market rules.

2. Settlement and Outcome Determination

Bets are settled according to the official result published by the relevant sporting authority or governing body. Where a market description specifies inclusion of overtime or extra time, settlement follows that specification. If a market permits extensions such as penalties after regular time, those outcomes are only included if explicitly described in the market terms.

• Official Result: Settlement relies on the result as announced by the official competition authority or its designated broadcaster. Any subsequent clarification or correction does not change the settled outcome unless explicitly stated in the market terms.
• Overtime and Penalties: If a market includes overtime or penalty shootouts, settlement adheres to the market description. Markets not describing overtime remain unaffected by such outcomes.
• Price and Rounding: On-screen odds are presented with two decimal places. Total win amounts may be calculated using a different rounding convention; any discrepancy is due to the rounding rules described in the settlement framework.
• Settlement Window: The maximum interval between the initial settlement of a betslip and any re-settlement or correction is 30 days from the final official result.

3. Postponed, Abandoned, and Interrupted Events

Events postponed, abandoned, or not completed are governed by the following principles. If an event is not resumed within 48 hours of its originally scheduled start time, unsettled bets may be voided and stakes refunded, unless the market description provides a different settlement approach. If an event is resumed, bets related to the resumed event settle in accordance with the resumed result.

• Abandoned Events: Bets on abandoned events are settled based on the portion of the event that has been played and consistent with market terms. If no determination can be made, bets may be voided and stakes refunded.
• Double-Header Formats and Delays: For formats that incorporate multiple segments (e.g., two-leg ties or best-of formats), markets applicable to the completed segments remain valid, while unsettled segments may be voided unless otherwise specified in the market terms.
• Format Constraints: Supported match formats and durations are defined in the market terms. Bets on events outside the defined duration window (for example, durations below 50 minutes or above 90 minutes) are voided unless the market explicitly states otherwise.

4. Sports-Specific Settlement Considerations

Certain sports have bespoke settlement rules reflecting standard industry practice. When market descriptions conflict with the general rules, the market description prevails unless stated otherwise.

• Baseball (e.g., innings-based decisions): Moneyline may be deemed settled once the official governing body declares the game complete according to innings thresholds. Other markets (Totals, Spreads) settle in line with the full game's official result; exceptions are described in the market terms.
• Basketball and American Football: If a match is concluded with declared final time without overtime, markets are settled on the final score. If the game is postponed or abandoned, unsettled markets are void unless the market describes a different treatment.
• Tennis: In events where a player retires or is defaulted, markets tied to the specific sets or games already determined are settled, while the remaining undecided markets are void or settled per official guidelines described in the market terms.

5. Outright Markets and Play-or-Pay

Outright (long-term and short-term) markets are subject to a Play-or-Pay principle. Bets on participants in an Outright market stand regardless of a listed participant's actual participation in the competition, and are settled as losses if the participant is unable to take part for any reason. Head-to-head markets are excluded from this rule: if a listed participant does not take part in the competition, H2H markets involving that participant are void. If a participant is replaced by another of the same team, team markets remain valid while individual performer markets for the original participant are void.

6. Scoring Markets and Special Bets

• Scorers: First Goal, Last Goal, and Anytime Scorer apply to regular time unless market terms specify otherwise. Own goals are treated as non-scoring unless officially recorded as a scorer by the competition authority. A player who never takes the field cannot be a scorer and bets on that player are void or settled as described in the market terms.
• Anytime Goalscorer: Applies to any eligible player who participates in the match; if a match is abandoned after a scorer has been recorded, bets on the first scorer may remain valid and last-scorer bets may be voided per market terms.

7. Bet Types, Formats and Validity

• Supported Match Formats: Bets may be offered in formats such as 2x25, 2x30, 2x35, 2x40, 2x45, or 3x30. If a match duration falls outside the 50–90 minute window, all markets for that match are void unless the market description states otherwise. For 3x30 format, halftime duration is calculated as Total match duration divided by 2.
• Format Changes and Risk Disclosure: Phwild provides these formats for user clarity; customers acknowledge that unanticipated changes to formats are possible and the risk lies with the bettor upon registration and bet placement.

8. Compliance, Eligibility, and Responsible Gaming

• Eligibility: Bets may be placed only by individuals who are of legal gambling age in their jurisdiction and reside in a country where online gambling is permissible. The operator may request proof of age and residence to verify eligibility.
• Identity Verification and AML: Phwild conducts KYC and anti-money laundering controls. The operator reserves the right to request documentation and to suspend or restrict accounts pending verification.
• Self-Exclusion and Responsible Gaming: Tools for self-exclusion, spending limits, and time-out are available to customers. The operator will act on such requests in accordance with applicable law and its internal policies.

9. Modifications, Disputes and Governing Law

Phwild reserves the right to modify these rules at any time. Customers will be notified of material changes through the platform and relevant communications channels. Any disputes arising from bets, settlements, or account activity will be handled according to the operator’s dispute resolution procedures, and to the extent required by applicable regulatory authorities. The governing law for these rules is the law applicable to the jurisdiction in which Phwild operates, and regulatory compliance will be conducted in accordance with that regime.